Refund Policy
A clear refund path for the optional one-time Disk Headroom Pro purchase.
Effective September 10, 2026.
Refunds are handled by GitHub
01The Pro tier is processed as a one-time GitHub Sponsorship. Refund availability and timing follow GitHub Sponsors policies and any mandatory consumer rights that apply to you.
How to request a refund
02Use the sponsorship or support options in GitHub and provide the transaction details GitHub requests. Never post your license key or payment details in a public GitHub issue.
What happens to the license
03Once a refund is approved, the associated Pro license is no longer authorized for use. Because verification in the Mac app is offline, a key already activated is not automatically revoked. The free features remain available.
When to contact us
04Contact us if GitHub confirmed the qualifying tier but the site did not deliver a working key. Charge and refund decisions remain with GitHub, without limiting mandatory consumer rights.
Processing and timing
05GitHub processes approved refunds to the applicable payment method. GitHub, banks, and payment providers control when a credit appears and how taxes or currency conversion are handled.
Contact before a chargeback
06Please use GitHub Sponsors support first so the transaction can be located and resolved. This policy does not limit statutory consumer remedies or your rights with your payment provider.